USD 美元 (Exchange rate: 0.158)
CNY 人民币 (Exchange rate: 1.000)
From China To Global
Online Customer Service （8:00-20:00）
Customers First Finest Service
How to calculate the fee of agency purchase
How long can I keep my goods at Sugargoo warehouse?
What’s the Shopping Agent Service? Why I need it?
What kind of online-shopping-platform that Sugargoo are supported?
Will Sugargoo charges domestic delivery fee only once If I buy multiple merchandises from same seller?
Will Sugargoo arranges inspection for the products I buy by using purchase service?
Will Sugargoo arranges inspection for the Giveaways
Am I available to amend my purchase order after I submitted it?
What's the special of Sugargoo service?
Description of purchase order:
How long will seller sends out the merchandises which I already purchased?
For those goods are already sent out by seller, how long will it takes to Sugargoo?
Why should I pay for the shortfall while I already paid for products?
What should I do after merchandises are arrived?
The difference of Purchase service and International transit.
The process timing of each procedure.
Disclaimer of Purchase service & International transit.
Why am I being told that goods are out of sale by Sugargoo but the online-shopping mall still has?
Can I cancel purchase orders or return the merchandises and get my money back?
SHOPPING AGENT GUIDANCE
Service & Fees
International Credit Card
Customs Clearance and Taxes
AFTER SALES SERVICE