[Insured Parcel Service]
 [Insured Parcel Service]

Internation parcel delivery protocol

Compensation standard for international transit parcel.


No liability for compensation is payable under the following circumstances:


1.     Cause by force majeure (Excluding insured postal mail);


2.     Goods are Restricted items or Prohibited items, and confiscated by government departments;


3.     Mail is intact and no weight is reduced or missing items during delivery.


4.     Parcel is already signed by the recipient in prescribed procedures;


5.     Loss or delay due to customer responsibility or the item itself;


6.     Customer has not inquired and has not claimed for compensation within a period of appeal, since the date of delivery of the mail;


7.     Mail is detained, confiscated, or destroyed by government departments under local laws at the destination.





Prohibited items:


1.     Items are not allowed to circulated or delivered by laws and regulations;


2.     Hazardous materials such as explosive, flammable, corrosive, radioactive, toxic, etc;


3.     Reactionary newspapers, books, or obscene articles;


4.     All kinds of currency;


5.     Items that hazard public health;


6.     Perishable item;


7.     Live animal (except bees, silkworms, and leeches but must in well packaged and can ensure staff and delivery safety)


8.     Items that are not in proper packaging, may endanger human safety or endanger delivery equipment or cause pollution.


9.     Other items are not suitable for delivery.



Prohibited items by general postal stipulation:


1.the item or its package is or may cause damage to other mail, or postal equipment, or harms the courier safety;


2.Package is sealed with metal buttons or other sharp edges, which may hamper mail processing;


3.All kind of firearms, ammunition, explosives substances, flammable substances, corrosive substances, radioactive materials, toxic substances, anesthetic substances, biochemical materials, infectious substances, and gases;


4.All kind of reactionary newspapers, books, or obscene articles that endanger social security and stability;


5. Items that hazard public health;


6.Items which are prohibited at destination by the local authority;


7.In addition to the above general provisions, the relevant provisions of the customs department should also be followed.










Prohibited items by TAIWAN postal department:


   1.the item or its package is or may cause damage to other mail, or postal equipment, or harms the courier safety;


   2.Package is sealed with metal buttons or other sharp edges, which may hamper mail processing;


   3.Flammable, explosive, or other dangerous items. But not include the items which have transportation permission from a specific government department, and those items must in special packaging;


   4.Live animal. Not including a bee, silkworm, leech, or other insect sent by registered &research institution;


   5. Radioactive materials;


   6.Opium, morphine, and other narcotic substances. But not including the item which has transportation permission from a specific government department, like court, hospital, police station, etc;


   7.Obscene articles or antisocial items. But not including the item are used as evidence in court, or items have permission from a government department;


   8. Items which are prohibited at destination by the local authority;


   9.Items that are prohibited by a government department at TAIWAN. But not including the items are used as evidence in court or have permission from a government department;


  10. Lottery or any relevant poster of the lottery. But not including the items are used as evidence in court or have permission from a government department;


  11. Other items are prohibited by laws and regulations.

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